Answer: Membership is open to all registered students of the University and members of staff and faculty. The library is accessible to alumni at an annual fee of Ksh 5250/-. For short period memberships of up to three months, a fee of Kshs. 3,250/= is charged. Others, external institutions and external users, may use the library following approval by the University Librarian.
Answer: The library opens from Monday to Friday 8.15 a.m. - 9.00 p.m.; Saturday 9.00 a.m. - 6.00 p.m.; Sunday 11.00 a.m. - 5.00 p.m; during semester break the library opens from Monday to Friday 8.15 a.m. - 5.00 p.m. We remain closed during public holidays. For more details, click on the link: https://www.usiu.ac.ke/library
Answer: USIU-Africa library subscribes to various e-journals and e-books. Click on below list for a listing of all databases:
Answer: You need valid log in credentials provided by the ICT center. Send an email to helpdesk@usiu.ac.ke to have your credentials activated.
For a complete list of e-Resources go to https://www.usiu.ac.ke/library. While in the library, use the computers at the E-Resource Center or the campus Wi-Fi
Answer: OPAC is available both on campus and off-campus. When you are off-campus you can log on the library web page and click on the Library OPAC link (LibFind). Alternatively, you can directly click https://library.usiu.ac.ke/client/en_GB/default to perform a search.
Answer: You can utilize either the library user ID or Student ID together with PIN to log in into the OPAC to renew your items, review the items on your account, change your address or place items on hold. The user ID is the barcode number listed at the back of your ID, student ID is your student identification number while the user PIN is generated by the Library Management System and sent to your email. Before making use of this service, ensure that there is no library book on your account that is accruing penalties.
Answer: You can get your PIN by visiting the information desk at the library’s second floor, the Reference and Instruction Librarian's office on first floor, and the Chief Librarian's office on the ground floor or by simply sending an email to askalibrarian@usiu.ac.ke. Alternatively you can call 0730 116 254 / 294 / 364 / 371
Answer: Most books may be borrowed. Periodicals, reference, short loan materials are for use in the library only. Items for loan must be taken to the Issue Desk. Issuing of library materials stops 15 minutes prior to the library's closing.
Loan period:
|
Faculty |
15 books for a month |
|
Doctorate |
15 books for one month |
|
Staff |
6 books for 2 weeks |
|
Students |
10 books for 2 weeks |
|
Alumni |
2 books for 2 weeks |
All registered members of the library may borrow audio visual materials for a period of two (2) days.
Answer: Issuance of library materials is only done to users with valid USIU Identification Card. In the case of loss, arrangements should be made for a quick replacement. It is important that one reports the loss of the ID card to the librarian to have his/her account blocked temporarily, pending the issuance of a new ID card
Answer: The student multipurpose Identity Card can be used on any of the two card operated photocopier/printer, which are located on the second floor next to the MFI office. All the listed copyright regulations must be observed. You can also write to helpdesk@usiu.ac.ke
Answer: An item can be renewed twice after which it should be returned to the library and reissued so long as the item has not been reserved by another user.
Answer: When a library signs a license with a vendor for a product, the library provides a list of IP addresses that represent the parent organization's network to the vendor of the resource. When a person attempts to access a restricted resource the vendor's system checks the user's IP address. If the address falls within the range of addresses associated with one of their customer libraries, access is allowed. This arrangement works very well for users who access the resource within the organization's network, but it fails to provide access to home users and others on a computer with an IP address associated with an independent Internet service provider (ISP). To access such resources off-campus, you will need to install VPN, please see below.
Answer: VPN stands for virtual private network. This is a service that can help one unlock the e-journal content hosted on the library OPAC while off campus. Without VPN, one cannot access content. Go ahead and click on https://www.usiu.ac.ke/library to download and install the VPN. Take note that the VPN links provided are for Windows, Apple and Android platforms.
Answer: You can simply send an email to askalibrarian@usiu.ac.ke and request for library training or log on the red chat widget at https://library.usiu.ac.ke/client/en_GB/default for a live chat with a librarian. The tutorials cover information about the OPAC and how to access electronic resources.
Answer: Send an email to askalibrarian@usiu.ac.ke OR call 0730 116 254 /294 / 364 / 371 / 611
Answer: The library encourages patron driven acquisition. We therefore encourage library users to notify us of any new tiles that they would wish added to our collection. You can post the title on the USIU library Facebook page or write to askalibrarian@usiu.ac.ke
Answer: All library fines are paid at the accounts office. Before proceeding to make any payments, ensure that you get the invoice from the library reflecting the correct payable fine.
Answer: Write to askalibrarian@usiu.ac.ke for assistance or call 0730 116 429 / 253
Answer: Graduate and doctoral students, and faculty members. Remember, these carrels are allocated on a first come first served basis.
Ensure that you activate your ID card by visiting the user service office in the library, between 8am and 5pm from Monday to Friday. You may also do so by writing to askalibrarian@usiu.ac.ke
Answer: Yes, we do. They are found on an app known as Press reader which is available through this link https://www.pressreader.com/catalog . Ensure that you are on campus Wi FI or logged onto the VPN to access the content. We also provide access to The digital Daily Nation on the link https://epaper.nation.africa/product/daily-nation?whitelistId=34 while The standard is available by signing in on the CX portal https://cx.usiu.ac.ke/ICS/Library/
Answer: Yes, they will be treated as external users. They will be required to pay a daily fee of KES 100. They must have a national ID card and documents to show the institution (s) they are affiliated to. More details are available in the USIU library guide. We do not offer any Wi-Fi services or issue materials to external users.
Answer: Alert the security to get the member of staff on duty at the biometric processing station to assist.
Answer: No, we do not offer any binding material.
Answer: You can access the Mendeley software by clicking here